General Assistant.

To deliver excellent customer service within your team for Radish and assist your Line Manager with all duties as outlined below. The main areas of accountability and personal specifications for the position are detailed below.

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Job Title: General Assistant

Responsible to: Catering Manager/Head Chef

Location: based on requirements

Department: Catering

Hours/days: Full Time- Monday-Friday- 40 hours per week (hours as required to meet the needs of the business)

Main Accountabilities & Responsibilities:

  • Being fully conversant with and be able to implement the required standards of Health and Safety/Hygiene.
  • Serving guests with food, drinks and refreshments to the Company standard.
  • Performing customer care to the highest standard.
  • Reporting any client queries, problems or accidents to Line Manager.
  • Operating a till in line with Company standards.
  • Assisting with all cleaning duties and washing up as required.
  • Keeping all food service areas and surfaces clean and tidy.
  • Be punctual, flexible and reliable.
  • Adhering to food safety policies with particular reference to personal hygiene and appearance.
  • Ensuring that all duties are carried out as per company procedure in an efficient manner
  • Demonstrating product knowledge in line with unit specification.
  • Observing and enforcing all statutory regulations concerning hygiene, health & safety, fire & security, ensuring that any identified risks are reported to the line manager.
  • Adhering to all policies and procedures as laid down in the company induction.
  • Working together as a team to ensure continual improvement whilst maintaining excellent communication with all personnel.
  • Carry out reasonable duties that maybe requested by the company.

Person Specification:

You will demonstrate, amongst other things, your ability in the following:

Qualifications:

  • Minimum Level 1 Food Hygiene Certificate.

Skills & Abilities:

  • An effective communicator with robust interpersonal communication skills at all levels.
  • Able to plan and prioritise workload to ensure objectives are achieved within given timeframe.
  • Able to identify problems and make decisions, taking appropriate action to resolve.
  • Able to attain an accurate and consistent standard of service and customer satisfaction.
  • Able to work on own initiative and positively as a team member.

Person specification:

  • Communicates well both in writing and verbally.
  • Work alone and as part of a small or large team.
  • Flexible approach to work.
  • Appreciates that projects need to be completed.
  • Methodical approach with an ability to work under pressure.
  • Uses judgement to know when to ask for help and guidance.
  • Uses own initiative and can work independently.
  • Takes responsibility for own work.
  • Excellent Organisational skills.
  • Records information accurately.
  • Pays attention to detail.
  • Ability to understand and follow processes.
  • Good level of numeracy.
  • Makes good use of the opportunities to develop within the role.
  • Builds appropriate professional, friendly and accessible relationships with employees and line managers.
  • Can “keep up” and excel within a fast-paced environment.
  • Demonstrates initiative and influences change.
  • Demonstrates an “investigative” and “can do” approach and attitude to all tasks.
  • A Team player.
  • Effective and efficient Time management of self and duties.
  • Approachable and smart in appearance.

Other Requirements:

  • Complete enhanced DBS checks.
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Talk to Us Today.

Here at Radish, our success is built upon engagement and dialogue with our clients, working together to create changing menus and flexible options, shape marketing campaigns and drive buy-in and support.

Get in touch with us to find out more.

Talk to Us Today.

Here at Radish, our success is built upon engagement and dialogue with our clients, working together to create changing menus and flexible options, shape marketing campaigns and drive buy-in and support.

Get in touch with us to find out more.

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